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Faqs

  1. What makes Eezychair different from other wheelchair providers? At Eezychair, we differentiate ourselves by offering superior mobility solutions specifically designed for individuals with disabilities. Our wheelchairs are carefully selected for their exceptional quality, innovative features, and added extras, ensuring enhanced comfort and convenience.

  2. How can I purchase a wheelchair from Eezychair? To purchase a wheelchair from Eezychair, you can visit our website and explore our range of products. Once you have found the wheelchair that meets your needs, simply add it to your cart and proceed to the checkout process. You can also reach out to our customer support team for assistance with your purchase alternatively we can direct you to one of our distributors, please contact us.

  3. Do you offer customization options for wheelchairs? Yes, we understand that every individual has unique requirements. We offer customization options for certain wheelchairs, allowing you to personalize features. Please contact our customer support team to discuss your customization needs.

  4. What is your return policy? We have a customer-friendly return policy. If you are not satisfied with your purchase, you can return the wheelchair within a specified period, typically 30 days, for a refund or exchange. Please refer to our Returns and Refunds policy on our website for detailed information.

  5. How can I contact customer support? Our customer support team is available to assist you with any inquiries or concerns you may have. You can reach us via email at hello@eezychair.com or our online live chat We strive to provide prompt and helpful assistance to ensure your satisfaction.

  6. Do you offer warranty coverage for your wheelchairs? Yes, we provide warranty coverage for our wheelchairs to ensure your peace of mind. The duration and coverage may vary depending on the specific wheelchair model. Please refer to the warranty information provided with your purchase or contact our customer support team for more details.

  7. Do you ship internationally? Yes, we offer international shipping to many countries. However, please note that shipping options, fees, and delivery times may vary depending on the destination. During the checkout process, you can select your country for shipping information specific to your location.

  8. Can I find replacement parts or accessories for my Eezychair wheelchair? Yes, we provide replacement parts and accessories for our wheelchairs. If you require any specific parts or accessories, please contact our customer support team with the details, and we will assist you in finding the right items for your wheelchair.

If you have any other questions or need further assistance, please don't hesitate to reach out to us. We are here to help and ensure your mobility needs are met with the utmost satisfaction.