Comprehensive Shipping Services for Seamless Delivery
Free Shipping
Our Free Shipping policy will only apply to the standard shipping method. Any expedited shipping requests will be charged for the full price of shipping. If expedited shipping is needed, please include an email with your purchase information with requested shipping method and needed date of delivery.
Where does Eezychair deliver to?
Items ordered in the United Kingdom can only be delivered to persons 18 years or older, with an address in the UK. For shipping to Jersey, and Guernsey, please select international shipping as your location instead of the United Kingdom.
Standard delivery
- Up to 5 working days for delivery on in-stock items, subject to payment clearance.
- All orders placed after 4.00pm Monday to Friday will be processed the next working day.
- Orders placed over a weekend (Sat-Sun) will be processed the following Monday.
- Someone must be available to take receipt of the goods during this period. A signature will be required.
- Damaged parcels must be signed for as damaged. A claim may not be valid without the appropriate identification being made on the proof of delivery; all queries must be reported to Customer Service within 48 hours.
Express delivery
- 1-2 (working) day delivery on in-stock items.
- Order up to 4:00pm for Express Delivery, subject to payment clearance.
- All orders placed after 4.00pm Monday to Friday will be processed the next working day.
- Orders placed over a weekend (Sat-Sun) will be processed the following Monday.
- Someone must be available to take receipt of the goods on any of the 2 days the delivery may take place. A signature will be required.
- Damaged parcels must be signed for as damaged. A claim may not be valid without the appropriate identification being made on the proof of delivery; all queries must be reported to Customer Services within 48 hours.
How can I track my delivery?
If the tracking information is not available within the time frames outlined below, please contact our customer service team via email for help.
Registered airmail: The tracking information takes 5-7 working days from the time of shipment to update online. Please try to track your order after 7 business days to get your package status.
Express shipping: the tracking information is available within 1-3 working days after the package has been shipped out.
Fast and Reliable Shipping Options
Shipping plays a critical role in ensuring your products reach customers promptly and safely. We offer a variety of fast and reliable shipping options tailored to your business needs. Whether you require express delivery for urgent shipments or economical solutions for bulk orders, our shipping services guarantee timely arrivals. Choosing the right shipping option not only enhances customer satisfaction but also optimizes supply chain efficiency, helping your business thrive in a competitive market.
Affordable Shipping Rates and Cost Management
Managing shipping costs effectively is vital for maintaining profitability. Our shipping solutions provide affordable rates without compromising on quality or speed. By leveraging partnerships with multiple carriers, we pass on competitive prices to you. Additionally, transparent pricing structures and flexible service plans enable you to select options that fit your budget, reducing unexpected expenses. Efficient cost management in shipping helps your business scale sustainably while delivering excellent value to customers.
Tracking and Customer Support
Understanding the status of your shipments is essential for smooth operations. Our shipping service includes real-time tracking capabilities, allowing you and your customers to monitor deliveries at every stage. In addition, our dedicated customer support team is available to assist with any shipping inquiries or issues. Reliable tracking and responsive support boost customer confidence and improve overall service quality, ensuring that your shipping experience remains hassle-free and transparent.